I was away for a month and changed my cell plan to a national fab-five and specifically told them the five numbers I wanted included. I received my bill today - $400 in long distance charges. I called customer service who said they had no record of my plan change. She said she would pass it off to another department to investigate, and that I should call back within a week to see if my account has been credited. Will they fuck me? Should I call back tomorrow and ask for a supervisor or wait for the week like customer service suggested?