Right now there are two profiles created on our xp machine. the original profile will not download software, sc's are now opening programs that they were never intended to open, or giving screwed up msgs like "windows cannot load this skin...please choose another one," etc. Some files seem to be disappearing (ie being deleted) for no reason. The second profile has administrative powers, and seems to be working fine. Why is the original profile now so fucked up? And are there any good solutions to solving this? I've run avg and ad-aware, visited housecall.antivirus.com, doesn't work. And I've heard of this problem before. Any help/advice would be very much appreciated.
The original has admin rights. Popnav seems to have gotten into the pc, but is currently only affecting the original profile. From the secondary profile (which also has admin rights) I was able to download hijackthis. I then ran it in from the original profile. I'm not really sure what it is that I'm looking for, and all indication seems to be that I should ask an expert what highjackthis should clean up. The log is as follows: Logfile of HijackThis v1.97.7 Scan saved at 9:38:40 AM, on 2/14/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\Grisoft\AVG6\avgserv.exe C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\PROGRA~1\INCRED~1\bin\IMApp.exe C:\Program Files\Grisoft\AVG6\avgcc32.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\System32\msiexec.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\WinRAR\WinRAR.exe C:\WINDOWS\TEMP\Rar$EX01.217\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://popnav.com R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O2 - BHO: Clear Search - {00000000-0000-0000-0000-000000000240} - C:\Program Files\ClearSearch\IE_ClrSch.DLL (file missing) O2 - BHO: Recommended Hotfix - {0421701D-CF13-4E70-ADF0-45A953E7CB8B} - C:\Program Files\Recommended Hotfix - 421701D\v14\RH.DLL O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - (no file) O2 - BHO: (no name) - {BC3EE9A5-E02D-DEBA-B514-CABAC7BFBC58} - C:\WINDOWS\system32\fakcpesq.dll (file missing) O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: DashBar Toolbar - {CC90CDA0-74A0-45b4-80EF-D89CA8C249B8} - C:\Program Files\DashBar\DashBar15.dll O4 - HKLM\..\Run: [AVG_CC] C:\Program Files\Grisoft\AVG6\avgcc32.exe /startup O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\Downloaded Program Files\bridge.dll",Load O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe O4 - HKLM\..\Run: [MSVersion] C:\WINDOWS\System32\internetfeatures.exe O4 - HKLM\..\Run: [iefeatures] C:\WINDOWS\System32\iefeatures.exe O4 - HKLM\..\Run: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -minimize O4 - HKLM\..\Run: [EPSON Stylus C42 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC1.EXE /P23 "EPSON Stylus C42 Series" /O6 "USB001" /M "Stylus C42" O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033 -lock O4 - HKLM\..\Run: [Care2GTU] javaw -cp "C:\Program Files\Care2GTU\System\Code" Main lp: "C:\Program Files\Care2GTU" O4 - Global Startup: E-Color.lnk = C:\Program Files\E-Color\Common\IconMgr.exe O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe O9 - Extra button: ICQ Lite (HKLM) O9 - Extra 'Tools' menuitem: ICQ Lite (HKLM) O9 - Extra button: Messenger (HKLM) O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM) O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {00000000-0000-0000-1234-012398761234} - http://www.riversoftware.net/x0ff.cab O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab O16 - DPF: {05CE4481-8015-11D3-9811-C4DA9F000000} - http://www.care2.com/go/z/3578/C2GTU.cab O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/bonnie/us/win/QuickTimeInstaller.exe O16 - DPF: {41F31718-2B9D-4F76-85E2-DD11BBA99F8D} - http://install.spywarelabs.com/DistID/2501031120/BundleOuter2501031120.EXE O16 - DPF: {421A63BA-4632-43E0-A942-3B4AB645BE51} - http://download-ak.systemsoap.com/ssoap/pptproactauthakamai/systemsoappro.cab O16 - DPF: {532217E3-860C-4EEE-8BBD-3F342DCD9AE9} - http://207.44.240.92/pop/InPop.CAB O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://www.ea.com/downloads/rtpatch/EARTPX.cab O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003120501/housecall.antivirus.com/housecall/xscan53.cab O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab O16 - DPF: {94118C19-B178-4E43-BBE8-0EFDBB391BDB} (SysWebTelecom Class) - http://www.mildescargas.com/SysWebTelecom2.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37805.372037037 O16 - DPF: {A16E6189-A1DD-4696-9806-0324C145D794} (KeyActivex Control) - http://www.jraun.com/activex/src/KeyActivex.ocx O16 - DPF: {A48D0309-8DA3-41AA-98E4-89194D471890} (Pulse V5 ActiveX Control) - http://www.pulse3d.com/players/english/5.2/win/PulsePlayer5.2AxWin.cab O16 - DPF: {C7B05B62-C8D7-438C-840B-4994DAAA8EEE} - http://webpdp.gator.com/v3/download/pdpplugin5094_hd3ptdmgainads.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab O16 - DPF: {F5192746-22D6-41BD-9D2D-1E75D14FBD3C} (ddm_download.ddm_control) - http://download.rfwnad.com/cab/crack.CAB O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab According to the research I've done, most people having problems with popnav are finding a file called iefeatures.exe in windows/system32. I can't find this file anywhere, and I've done a system search in both profiles. I also did a search for "popnav" in the "a word or phrase in a file" for both profiles, but only came up with temp internet files. I'm lost.
