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Oops, more new bearings for the M3's....

Discussion in 'Reality Check' started by PirateSteve, Nov 3, 2004.

  1. PirateSteve

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    *Taken from the customer letter sent out to all M3 owners.*

    We wrote to you in March 2003 regarding the engine in your M car. At that time BMW found certain engines experienced premature failure due to contamination of the engine lubricating system during assembly in combination with unfavorable tolerances in the engine oil pump. BMW conducted a service action to remedy this issue and extended the warranty for all internal mechanical engine components that are lubricated by engine oil for a period of 6 years or 100,000 miles, whichever comes first. Our ongoing quality testing revealed that the connecting rod bearings installed in your vehicle were not manufactured to BMW quality standards. As a result, the connecting rod bearings are susceptible to overheating and subsequent premature failure if the vehicle is operated at higher engine speeds over an extended timeframe.
     
  2. Eisenflower

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  3. Boots

    www.reality-check.ca

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    ouch... so this is current ?
     
  4. PirateSteve

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    Yeah there was the original recall last year for oil pumps that had bad tolerences, and they also did the rod bearings as a precautionary measure. Then i'm surfing the BMW tech site and find a new bulletin for just rod bearings. And it affects all M3's for a couple years of production, including those that had the previous recall done.

    Really though, i think it says something about BMW as a manufacturer to stand behind these cars and fix the issue. The warranty was upgraded to a 6 year 160km I think. Its asking a lot in the 1st place to make 330+ on a six for a street car, but at least they are handling it properly, knowing what the cars are being driven like. I don't recall GM issuing a recall for the Quad 4 rod knock :lol: :lol:
     
  5. Snide

    Go Habs Go!

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    That's rough....

    not good press for them.
     
  6. PirateSteve

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    Its not actually press at all, this is from a letter sent to M3 owners only :lol:

    Even still, their reputation for taking care of customers is nearly flawless, this is just another example. The car in question is not a run of the mill car. With the output they are getting, and knowledge of what it is used for, its almost unthinkable not to have any issues.

    For the other end of the spectrum, Mitsubishi, with their so called great warranty is voiding people who use it in SCCA competition on occasion :o
     
  7. Eisenflower

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    EXACTLY! They advertise their EVO8 as a #1 rally/track car, yet once owners decide to take it to a simple lapping day to reap the bennefits of the car's potential, they void their customers full warranty! :rofl: Good Sales Morale, that's for sure! :kekeke:
     
  8. Shafft

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    IBpat :finger:
     
  9. AcidGord

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    The E46 M3 motor has been known as 'The Engine of Damocles'. I love that. :)

    Still, like Paul said, its tuned to perform, there's going to be issues. Its all in how they deal with them.

    Subaru isn't much better with the warranty support. There's lots of stories of voided WRX warranties because the dealer decided they were 'driven hard'.
     
  10. John Doe

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    Subaru isn't much better.. that Mitsubishi?

    BMW is fixing all of the cars, they know how they are used and they know why they fail.. and they are fixing them without complaint. They realize they made a high-performance vehicle and they are standing behind it. There is nothing bad about that, in fact.. it's good press!
     

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