Hi guys, My son's ps4 is not working. He's called the support line and they are at a point where they suggest sending it in. It goes to check system memory,, gets to a 27 percent, asks for update, which they do and then it goes back into a loop. He can't even wipe and reinstall. There is an error code if someone can decode that.... Anyone have any ideas or where we could take it or someone to look at it ? Money is no object, although it is teaching a great lesson and board games are cool again. Thanks !