Yeah so my hd failed a month or so ago. I replaced it but there is still a bunch of info on there, pics and such, that I would like to get back. The error msg i got was on boot up, "Primary HD failure". I took it to one pc place who gave me 50/50 odds on a "level 1" attempt. Basically they plugged it in and tried to boot it up to eliminate me as the problem Anyway, that got nowhere. Des anyone have a comapny they suggest I should take it to next to try and save my pics? At some point you probably have to disassemble the drive. Is there any locals that go this far?